Directed Rehabilitation Services is a great asset to our therapy team and to the patients at Creekside. Their communication is great and they check in weekly for any patient needs or changes in condition. In addition, they are proficient at understanding documentation needs to justify prosthetics and orthotics for patients. Our patients enjoy having a physiatry team to address their needs throughout the rehabilitation process. Many patients have even benefited from the ability to receive injections for joint pain management without leaving the building. They display great bedside manner and patients express feel truly cared for and understood. Would highly recommend using Directed Rehabilitation Services to aid the rehab process and provide patients with additional resources for their healthcare management.

Caitlin O’Connor PT, DPT

Creekside Rehabilitation Director Creative Health Solutions

I’ve had the pleasure of working with Directed Rehab and Dr. Dugan’s team for close to a year and cannot express how much this team has helped improve the quality of life for our residents. With Dr. Dugan’s attention to detail and passion for implementing nonpharmacological interventions, he has been able to successfully rehabilitate many residents back to their prior level of functioning.

Directed Rehab was referred to Allisonville Meadows by our Medical Director to supplement the medical care in our facility. Our residents and staff have seen the value of having a second physician on board who specializes specifically in the rehabilitation of our residents. Directed Rehab has played an intricate role in many returning to the Fishers and Carmel communities.

Not only is Dr. Dugan a top-notch medical professional, but he has also supported our team with care plan meetings and discussions with families on their loved ones goals and current conditions. He is very approachable and supportive while expecting the best quality of life for his patients. Allisonville Meadows is better because of him and his team.

With Gratitude,

Neha Patel, HFA, MBA

Executive Director

Allisonville Meadows

On behalf of Dr. Steven Dugan, D.O. and the medical team at Directed Rehab, I give my full support and recommendation of their medical services. Dr. Dugan and I first met over two years ago while vetting potential candidates for our physical rehabilitation and physiatry medical services needs at Creekside Health and Rehabilitation. Over the course of several meetings, Dr. Dugan and his team exceeded all necessary requirements to satisfy the position at our long-term care and rehabilitation community. Upon assuming the position at Creekside, Dr. Dugan spent a tremendous amount of time explaining the roll out and integration of the services his team would provide.

From that point moving forward, Dr. Dugan and every practitioner on his staff displayed the highest level of professionalism and patient care outcomes. Once again, Dr. Dugan and his team exceeded all expectations of our care continuum team and continues to be the premier provider for our rehabilitative and long-term care residents. Myself and our executive care team give our full blessing and highest commendations to Dr. Dugan and his staff.

Shane Nevers,

Senior Executive Director The Village of Avon

It is my pleasure to provide this letter of reference regarding the professional services of Dr. Patel, Physiatrist. Dr. Patel has provided consultative and follow-up services to residents of Cottage Grove Place, a continuing care retirement community offering skilled nursing, assisted living, and independent living levels of care. Throughout our working relationship, Dr. Patel has demonstrated a high degree of clinical expertise and professionalism in the management of residents with complex rehabilitative and musculoskeletal needs. Their approach emphasizes person-centered care, evidence-based treatment planning, and strong interdisciplinary collaboration with our nursing, therapy, and medical teams. Residents and staff alike consistently express confidence in Dr. Patel's thorough assessments, timely communication, and compassionate bedside manner. Their input has been instrumental in enhancing the overall quality of life and functional outcomes of our residents. We would not hesitate to recommend Dr. Patel to any organization seeking a dedicated and knowledgeable physiatrist to support post-acute or long-term care services.

Sincerely,

Tyson Branscomb, LNHA

Licensed Nursing Home Administrator Cottage Grove Place

"Dr. Patel is the real deal.

Residents fortunate enough to receive his diligent care feel seen, valued, and genuinely cared for. He leaves no stone unturned when exploring new, thoughtful, and alternative interventions to best support those he serves. He brings a fresh set of eyes, while also staying current with new approaches and best practices.

As a therapist who has worked in long-term care for over a decade, I can honestly say I have yet to experience a physician who pours this much authentic care into his residents. He is requested by name on a daily basis, which speaks volumes about the trust and comfort he brings to the people under his care.

Please do yourselves, and your loved ones, the favor of working with Dr. Patel"

Christina Hennager M.S, CCC-SLP.

Regional Director of Therapy Operations Legacy Healthcare LLC

As the Executive Director at Cottage Grove Place, I was initially hesitant when the idea of introducing another physician to serve our residents was proposed. Ensuring the highest quality of care is always my top priority, and I was unfamiliar with physiatry being incorporated into a skilled nursing setting.

After discussing the potential benefits with my administrator, who had already connected with Dr. Patel, I agreed it was worth exploring. I am very glad we did.

Since partnering with Dr. Patel, the feedback from both residents and staff has been overwhelmingly positive. Residents consistently share that he takes the time to listen, seeks to truly understand their needs, and demonstrates genuine compassion for their well-being. Our staff frequently comment on how approachable, communicative, and collaborative he is, making him a valued partner in care delivery.

From my own interactions, I have been consistently impressed by Dr. Patel’s professionalism, kindness, and unwavering commitment to supporting our residents. While I didn’t fully anticipate the impact this partnership would have, it has proven to be an incredibly positive addition to Cottage Grove Place. We are grateful for the care and expertise he brings to our community."

Jennifer Snook

Executive Director Cottage Grove Place